Update on system Pressures



Update on System Pressures

The local healthcare system in Nottingham and Nottinghamshire continues to be under pressure and remains in a critical incident. Patients and members of the public will continue to be asked to use services wisely to ensure those patients with the greatest need can access care and support.

7 ways you can help the NHS:

  1. Only call 999 or attend A&E departments for serious accidents and for genuine emergencies.
  2. If you are unsure where you should go, NHS 111 can help – search online for “NHS 111” or dial 111 from any phone. This will make sure you are seen in the right place and by the right person.
  3. Consider using Urgent Treatment Centres. They can treat injuries including sprains, strains, suspected fractures, bites, cuts, scalds, and other non-life-threatening conditions. Waiting times are usually much shorter than A&E. We have UTCs at:
  • Nottingham – The NHS Urgent Care Centre (next to the BBC building) is open every day from 7am-7pm. You don’t need an appointment to attend. Seaton House, London Road, Nottingham, NG2 4LA Tel: 0115 883 8500
  • Newark – Newark Hospital is open 9am-10pm (last patient admitted at 9.30pm). It can be found on Boundary Road, NG24 4DE
  • Ilkeston Community Hospital – is open 8am – 8pm. It can be found on Heanor Road , Ilkeston, Derbyshire, DE7 8LN. You can book into this service via 111. For other non-urgent cases, when you need medical advice and it’s not an emergency, please speak to your GP practice or a pharmacist.

4. Use the NHS App for access to a wide range of services and information, such as accessing medical records, booking and managing appointments, reviewing medication, requesting administrative and medical advice and ordering prescriptions as well as checking symptoms.

5. Members of the public can also help ease pressures by using their local pharmacy. Pharmacies can help with allergies, constipation, headaches, earaches and many other ailments.

6. Anyone who is in mental health distress should call the Mental Health Crisis Line: 0808 196 3779 – the helpline is open 24 hours a day.

List Closure

Giltbrook Surgery will be closing their list to any new patient registrations during the period of:1 September 2023 - 30 November 2023.

Sincere apologies for any inconvenience this may cause you.



Changes to ordering prescriptions

From 1 May 2022 the surgery will no longer be accepting prescription requests from pharmacies
Methods for you to order your prescription will be:

Post: reception box/gate box/ Royal Mail
Website: www.giltbrooksurgery.nhs.

Practice Learning Time - Surgery closure

SURGERY CLOSED Thursday 21 September 2023 from 12h30 onwards for Practice Learning Time

Please call 111 for urgent medical attention that cannot wait until Friday 22 September 2023 when the surgery re-opens



Support with Winter Fuel Payments

Support with Winter Fuel Payments

If you were born on or before 25 September 1956 you could get between £250 and £600 to help you pay your heating bills. This is known as a ‘Winter Fuel Payment’. Click on the links below for more information. 

Winter Fuel Payment: Eligibility - GOV.UK (

Warm Homes : Broxtowe Borough Council

Household Support Grant : Broxtowe Borough Council

NHS Digital Sharing Data information and how to opt out

BBC Health News

NHS News

NHS news plus latest COVID-19 guidance

Lets Talk Wellbeing

Feeling stressed, Anxious, or suffering with low mood and not accessing services for support ? Let’s Talk Wellbeing can arrange an NHS assessment appointment for you now, call us on 0300 300 2200”


Mental Health Support


IAPT insight4.pdf