Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by NEMS Community Benefit Services Ltd Out of Hours service. The Out of Hours service provides medical care for patients that do not need Emergency Department Care. It is a service that is led by a range of clinical staff such as GPs, Nurses, Advanced Nurse Practitioners and Emergency Care Practitioners.

This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend Platform One Practice (based on Station Street, Nottingham) if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.

During out of hours you should contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.

For life threatening emergencies call 999

For minor health problems such as coughs and colds you can obtain advise and over the counter treatments from a pharmacist

You can visit the NHS Urgent Care Centre, Seaton House, City Link, Nottingham NG2 4 LA.  Open 365 days a year between the hours of 7am and 9pm this is a walk-in service where no appointment is needed.

Contact them on : 0115 8838500.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.