Methods of ordering your Repeat Prescriptions
If you regularly take a prescribed medication/medications, you will be given a repeat prescription request form. About one week before you need more treatment, please send us your request using one of the methods listed below:
- Via the NHS App – The NHS App is the most simple and secure way to access a range of NHS services on your smartphone or tablet.
- NHS Online Login – You can view your current repeat medication and order the items you require. This is for patients who have a NHS login.
- SystmOnline – Order Your Repeat Prescription Online
- Website Form – Click here to use the Online Form
- Email – [email protected]
- By repeat slip or on paper – You can put your request in on paper by dropping it through the letterbox.
NHS Login
Non-urgent advice: Patient Notice
Requests received at the practice will usually be ready within 48 hours (excluding Bank Holidays & Weekends). Because morning surgeries are especially busy we request that repeat prescriptions are picked up after 14:00 where possible. Additionally, if you are phoning to enquire if your prescription is ready, we also request this call is made after 14:00.
HRT Pre-Payment Certificate
From the 1 April, the Government is launching the HRT Pre-Payment Certificate (PPC) to reduce prescription costs for women receiving Hormone Replacement Therapy (HRT).
The HRT PPC will be available to buy in one single payment online at www.nhsbsa.nhs.uk/hrt-ppc, or in-person at some pharmacies. You can call 0300 330 2089 for help and support.
Before buying an HRT PPC, you should check if:
- you’re eligible for free NHS prescriptions using the eligibility checker: www.nhsbsa.nhs.uk/check
- your medicine is covered by the HRT PPC. For a list of eligible HRT medication, visit: www.nhsbsa.nhs.uk/hrt-ppc-medicines
- a 3 or 12 month PPC is more suitable. It covers all NHS prescriptions, not just HRT items. Visit: www.nhsbsa.nhs.uk/ppc
Medication reviews
Patients on repeat medication will be asked to see a practice nurse at least once a year to review these regular medications. A message will be printed on repeat slips when a review is due. Please ensure you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Prescription charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.65
- 3-month PPC: £31.25
- 12-month prepayment certificate (PPC): £111.60
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
- PPC Telephone advice and order line 0845 850 0030
- General Public – Buy or Renew a PPC On-line
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, store based pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.